Like many of you I have been consuming biscuits(Indian) since childhood days and some favorite ones being...Parle G, Tiger, Milk Bikis, Marie, Digestive etc. Have always liked them a lot and still enjoy eating a few early morning along with a cup of tea.
Not sure how many of you have tracked the taste of the biscuits over the last decade or so...we probably have eating them but consciously never looked at this aspect. Well...here is my view...things from a taste perspective have gone really inconsistent...the same original taste that existed a decade ago is no longer there...
The fact of the matter is that everything now is outsourced...to small manufacturers and the leading brands only market them. If you look at the packaging of the products...you will see different manufacturers for the same brand...and I know of some in Hyderabad Katedan area who manufacture from leading brands. If you look at these productions evironments...you would not want to eat the biscuits.
These folks donot have standard manufacturing process and obviously the companies(parent) donot have stringent quality metrics to control them...so the end result..biscuits that have color variations, tastes, crispiness and sometimes unwanted ingredients like metal, plastics etc.
I had raised issues with Britannia, GSK and will continue to do so...however feedback either is taken or forgotten OR is not even responded to...
So, while I still cannot get over my habit of not eating biscuits with tea....I keep praying that the next packet of biscuit that I open is just palatable.
Showing posts with label Consumer Rights. Show all posts
Showing posts with label Consumer Rights. Show all posts
Tuesday, June 01, 2010
Monday, September 17, 2007
Jago Grahak Jago
The Ministry of Consumer Affairs(MCA), India has started an initiative sometime back to protect the interest of the consumers. Branded as Jago Grahak Jago this initiative helps get redressal for consumers by connecting with participating companies and getting issues resolved.
You can visit http://www.core.nic.in to register yourself and subsequently your concerns. Though I have not yet got my complaint against Britannia industries resolved, atleast I have got some status updates on the progress.
This is step in the right direction and hopefully the MCA will help consumers get their rights.
You can visit http://www.core.nic.in to register yourself and subsequently your concerns. Though I have not yet got my complaint against Britannia industries resolved, atleast I have got some status updates on the progress.
This is step in the right direction and hopefully the MCA will help consumers get their rights.
